A workflow management system is a method to manage business processes end-to-end. It includes business process automation as well as visibility into the status of tasks and support tools to help employees navigate the process. When properly implemented, a workflow management program enhances the speed and efficiency of work, creates accountability, and increases productivity.
A workflow software lets you assign tasks to various people according to their due dates, track their progress towards completion and send emails to ensure everyone is aware of their responsibilities. It can also help reduce the risk of communication errors by allowing teams and individuals to share their comments on ongoing processes. It also provides visibility into request status and bottlenecks, and can reduce redundancies by allowing managers to find areas where work can be made simpler.
The best workflow management tool will be able provide different options for visualizations for each phase of the process. It must also be able to automate repetitive tasks and provide comprehensive analysis of performance metrics for the entire workflow. It should also allow users to assign tasks to new people as well as inform them of their duties, and notify them to upcoming deadlines. It should also be compatible with various workflow patterns such as sequential loop, conditional, parallel, and loop so that you can choose the one that is best for your business.
Additionally, a great workflow software should be cloud-based, allowing an easy integration with other apps and also to offer enhanced security and access control. It must also be mobile-friendly because employees working out in the field often lose connectivity and are not able to access their workflow apps.